This Privacy Policy describes how Univert Group ("Univert," "we," "us," or "our") collects, uses, and protects information in connection with univertgroup.com and the consulting, marketing, and digital services we provide. We aim to keep this straightforward, and we only collect what we genuinely need to serve you well.
Information we collect
We collect information you provide directly, information gathered automatically as you use the site, and information from a small number of trusted service providers who help us operate.
Information you provide
When you complete a contact form, request a consultation, or correspond with us, you may share your name, email address, phone number, company name, website, and details about your business goals or project. When you book a paid consultation, our payment processor collects your payment details directly — we never see or store your full card information.
Contact forms and consultation requests
Information submitted through our contact and consultation forms is used to respond to you, assess whether we are a good fit, schedule sessions, prepare proposals, and deliver the services you request. Consultation requests also include your preferred dates and times so we can confirm a working appointment.
Information collected automatically
Like most websites, we automatically receive limited technical data such as your IP address, browser type, device information, referring pages, and general usage patterns. This helps us keep the site secure, diagnose problems, and understand what content is useful.
Cookies
We use a small number of cookies and similar technologies to operate the site and, where enabled, to understand how it is used. You can control cookies through your browser and through any consent choices presented on the site. Our Cookie Policy explains the categories in detail.
Analytics
Where analytics are enabled, we use aggregated, privacy-respecting measurement to see which pages perform well and where visitors encounter friction. We use these insights to improve the site, not to build intrusive profiles of individuals.
Communications
When you reach out, we keep a record of our correspondence so we can follow up properly and maintain continuity across a potential or active engagement. If we ever offer a newsletter or updates, you will be able to unsubscribe at any time.
How we use information
We use the information we collect to respond to inquiries, evaluate and scope potential engagements, schedule and deliver consultations and projects, prepare proposals and invoices, maintain business records, secure and improve the website, and meet our legal and accounting obligations. We do not sell your personal information.
Legal basis
Depending on your location, we rely on one or more lawful bases to process your information: your consent, the performance of a contract or steps taken at your request before entering one, our legitimate interest in operating and improving our business, and compliance with legal obligations.
Data retention
We keep personal information only for as long as it is reasonably necessary for the purposes described here — to serve you, maintain records, resolve disputes, and satisfy legal, tax, and accounting requirements. When information is no longer needed, we take reasonable steps to delete or anonymize it.
Data protection
We use reasonable administrative, technical, and organizational safeguards to protect information against loss, misuse, and unauthorized access. No method of transmission or storage is perfectly secure, but we work to keep your information protected and to limit access to those who need it.
Third-party service providers
We rely on a limited set of reputable providers for services such as website hosting, email delivery, scheduling, analytics, accounting, and secure payment processing. These providers may process information on our behalf and are expected to protect it and use it only for the services they provide to us. Payments are handled by PayPal under its own terms and privacy policy.
International transfers
Univert Group is based in the United States, and our providers may process information in the United States or other countries. Where information is transferred across borders, we take reasonable steps to ensure it remains protected consistent with this policy.
Your rights
Depending on where you live, you may have the right to request access to the personal information we hold about you, ask us to correct or delete it, object to or restrict certain processing, and withdraw consent where processing is based on consent. To make a request, email support@univertgroup.com and we will respond in accordance with applicable law.
California privacy rights
If you are a California resident, you may have additional rights under California law, including the right to know what personal information we collect and how we use it, the right to request deletion, and the right not to receive discriminatory treatment for exercising your rights. We do not sell personal information. To exercise these rights, contact us at support@univertgroup.com.
Policy updates
We may update this Privacy Policy from time to time as our services or legal obligations evolve. When we do, we will revise the "Last updated" date above. Material changes will be reflected on this page, and we encourage you to review it periodically.
Contact us
If you have questions about this Privacy Policy or how we handle your information, contact us at support@univertgroup.com or write to us at 1800 Vine St, Los Angeles, CA 90028, United States.